Landstar Earns Quest for Quality Awards from Logistics Management
Each year since 1983, Logistics Management has surveyed a representative sample of its readers to evaluate the transportation logistics service providers that they use. More than 4,649 logistics and supply chain decision makers cast their votes for the carriers and 3PLs providing outstanding customer satisfaction and performance excellence over the past year.
The six-month long research and survey process ranks transportation service providers on five key criteria: On-time Performance, Value, Information Technology, Customer Service, and Equipment & Operations. A different set of criteria is used to judge companies in the third-party categories. Third-party logistics providers are rated on the following attributes: Carrier Selection & Negotiation, Customer Service/Value Add (Warehousing & Distribution), Order Fulfillment, Transportation & Distribution, Inventory Management, and Logistics Information Systems.
"What makes the Quest for Quality Awards stand out in the market is the fact that the winners are determined by the readers of Logistics Management—the buyers of logistics and transportation services who put these carriers and service providers to work around the clock and around globe," said
"The growth of e-commerce and the subsequent evolution of omni-channel fulfillment has changed the game for both retailers and manufacturers, shortening lead times across the board," said Levans. "According to the readers of Logistics Management , the list of carriers and service providers receiving a Quest for Quality Award this year have been equal to the task, matching their ever-demanding service needs and helping them keep pace with the new speed of global business."
"We are honored by this confirmation of our customers' confidence in
For more information on the 32nd annual survey results, visit www.logisticsmgmt.com.
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Ginger Whitcher, Landstar System, Inc., (904) 390-1457